Delivery & Shipping Policy
At Sholly Ayurveda, we strive to provide a seamless shopping experience for our valued customers. To ensure transparency and clarity, we have outlined our shipping and return policy below:
Despatch Details
- Ships within 3 - 4 business days.
- Ships in our fully recyclable and biodegradable signature boxes.
Shipping Costs
We offer affordable shipping rates to deliver your Ayurvedic products right to your doorstep. Our shipping costs are as follows:
- Rs.80 for the first package
- Rs.50 for each additional package
These charges cover the packaging, handling, and transportation of your order.
Cash on Delivery
If you prefer the convenience of Cash on Delivery, please note that there will be an additional charge of Rs.50. This charge helps us cover the extra processing and logistics involved in this payment method.
Cancellations
We understand that circumstances may change, and you may need to cancel your order. However, please note the following:
- No cancellations are allowed after dispatch, unless the wrong order is delivered. We kindly request you to review your order carefully before confirming.
- Repeated cancellations without sufficient reason may lead to account blocking. We appreciate your understanding in this matter.
Returns and Refunds
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer returns within two days of receiving the order. Please follow these guidelines:
- Ensure that the product is unused, unopened, and in its original packaging.
- Contact our customer support team to initiate the return process.
- Once we receive the returned product, we will process the refund within 3-4 business days to your original payment method.
Please note that the refund amount may take additional time to reflect in your account, depending on your bank or payment provider.
Thank you for choosing Sholly Ayurveda. We are committed to providing you with high-quality Ayurvedic products and excellent customer service. If you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team.