At Sholly Ayurveda, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains the types of personal data we collect, how we use it, the steps we take to ensure it remains secure, and your rights regarding this information. By shopping with Sholly Ayurveda, you agree to the terms of this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience and to fulfill orders. This information includes:

• Personal Identifiable Information (PII):

  • Name, email address, billing and shipping addresses, phone number, and payment details.

• Order Information:

  • Products purchased, date of purchase, and transaction details.

• Account Information (if applicable):

  • Usernames, passwords, and order history if you create an account with us.

• Technical Data:

  • Information about the devices you use to access our website, such as IP address, browser type, operating system, and referring URLs.

• Behavioral Information:

  • Information on how you use our website, including the pages you visit, the links you click, and any search terms you enter.

2. How We Use Your Information

We use the personal information collected for the following purposes:

• Order Processing:

  • To process and fulfill your orders, send you order confirmations and updates, and ensure accurate delivery of products.

• Customer Support:

  • To respond to your inquiries, provide technical support, and handle complaints or concerns.

• Marketing and Communication:

  • To send you personalized offers, promotions, and updates about our products, only if you have consented to receive such communications. You can opt-out at any time.

• Improvement of Services:

  • To analyze website traffic, improve user experience, and enhance the functionality of our website.

• Legal Obligations:

  • To comply with applicable laws, regulations, and legal processes, such as responding to legal requests and enforcing our terms and conditions.

3. Information Sharing and Disclosure

We take your privacy seriously and do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with trusted service providers in the following circumstances:

• Service Providers:

  • We may share your information with third-party companies to help us deliver services such as payment processing, order fulfillment, shipping, and marketing communication. These companies are contractually obligated to handle your information securely and only for the purposes we specify.

• Legal Compliance:

  • If required by law, or to protect the rights, property, and safety of Sholly Ayurveda, our customers, or others, we may disclose your personal information to law enforcement or other government authorities.

• Business Transfers:

  • In the event of a business transfer, merger, acquisition, or sale, your personal information may be transferred to the new owners or stakeholders.

4. Cookies and Tracking Technologies

Sholly Ayurveda uses cookies and similar tracking technologies to provide a better user experience, analyze website performance, and personalize content. Cookies are small text files stored on your device that help us recognize repeat visitors and improve website functionality. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

5. Security of Your Information

We implement a range of security measures to ensure that your data is protected:

• Encryption:
  • Our website uses SSL (Secure Socket Layer) encryption technology to protect the transmission of sensitive information, such as payment details, during online transactions.
• Data Storage:
  • Personal information is stored on secure servers protected by industry-standard firewalls and access controls. We limit access to your data to authorized personnel who are required to maintain the confidentiality of your information.
• Internal Security Policies:
  • We have strict policies and procedures in place to prevent unauthorized access, use, or disclosure of your personal information. Employees handling sensitive data are trained in privacy protection.

6. Your Rights

You have the following rights regarding your personal information:

• Access:
  • You may request a copy of the personal information we hold about you.
• Correction:
  • You have the right to update or correct any inaccurate or incomplete personal information.
• Deletion:
  • You can request the deletion of your personal information, subject to legal or contractual retention requirements.
• Objection to Processing:
  • You may object to our processing of your data for marketing purposes or any other purposes where our legal basis is legitimate interest.
• Data Portability:
  • You have the right to request a copy of your data in a structured, commonly used, and machine-readable format to transfer to another service provider.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Retention of Information

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, including order processing, legal obligations, dispute resolution, and enforcement of our agreements. When no longer needed, your personal data will be securely deleted or anonymized.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your personal information. Significant changes will be communicated to you via email or through a notice on our website.